What is Elf Wallet?

The Elf Wallet program works just like a gift card to shop in our store. Parents will visit www.elfpaynow.com to upload funds.

The Elf Wallet form will be sent home with every child. The form has directions and information for the parents to upload funds. This form must be brought back and presented at checkout. 

Yes! They will get a receipt emailed to them immediately.

The Elf wallet program is free to the school but there is a small transaction fee of 7% to each parent. The fee is clearly stated at checkout and added on to the total amount. Example: Parent Uploads $10.00 +$0.70 (7% transaction fee)= Total Amount: $10.70.

Natalie's Elf Shelf Holiday Store does not keep the 7% transaction fee. It goes to www.paythankyou.com who handles all of our transactions.

Yes, the chairperson will have their own login information to access the reports at anytime. Reports can be downloaded in Excel or PDF format. Login information is e-mailed to the chairperson 1 month prior to the store starting. 

Elf Wallet Report list:

Student Name

Supporter Name (person who uploaded funds)

Amount $

Time/Date

Authorization Code

No! Elf Wallet is only a service that we offer to our schools. If your school does not want to participate in our Elf Wallet Program. Please opt out when asked on our 2023 Sign-Up form. 

No! We do not give refunds with our Elf Wallet Program. We ask that every child spend all of their money in the store that their family member uploaded for them. (This will be communicated with every school before the store starts as well as printed on every Elf Wallet Form sent home.)

*Please Remember: We are a seasonal business and only come to the school 1 time a year. The only way Natalie's Elf Shelf Holiday Store will issue a refund is if a child was sick and did not get to shop at all.