ONLINE CASH REGISTER

No! All you have to do is visit www.elfshelfregister.com and login to the online cash register.  Login information will be provided 1 month before the store starts.

Yes, it works on phones (Apple/Android), tablets, laptop and desktop computers. It is compatible on all devices. (see video above)

Yes, your school will need to provide its own device(s). The platform works on phones (Apple and Android), tablets, laptops, and desktop computers. It is fully compatible across all devices. (See video above.) 

Yes, we will e-mail login information to the chairperson of the store 1 month before Natalie's Holiday Shop starts. 

Yes, The back end of the online register shows all redeemed eWallets and the remaining balance for each student account.  

 Yes,  you can add as many cashiers as you’d like. Once added, they will  receive an email with step-by-step instructions on how to log in.

One  of Natalie’s Holiday Shop favorite features is the ability to assign  different roles to volunteers. For example, a chairperson can be set as  an Administrator with access to everything, while a new volunteer can be assigned strictly as a Cashier, limiting their access so they cannot view any back-end information.

We accept cash, checks, eWallet, and credit cards.

If paying by check, please make all checks payable to your school.  

Super fast! We also provide training videos two months before your  store opens, so you’ll feel fully confident running the register system.  

Yes, on the back end of the online register, you’ll be able to  view your total sales for each day. You can also download reports in PDF  or CSV format.  

Yes, you can make returns through our online cash register.

Yes, the percentage you selected when you signed up for 2026 is  what your online cash register will already be set to. You can also  verify this in the back end of your register.  

Yes, the online cash register requires an active internet/Wi-Fi connection to process transactions and sync sales data.  

 Yes, we do offer Verizon Wi-Fi packs if your  school has poor internet service and needs one. Please request a Wi-Fi  pack when you sign up for 2026.

The  Wi-Fi pack can run multiple devices and covers up to 1,500 sq. ft. A  $50 fee will be added to your invoice at the end of the store for the  Wi-Fi pack.

Wi-Fi packs are shipped with the store, and a return shipping label will be provided.

Yes, you can place a re-order through our online cash register.

Once Natalie’s Holiday Shop is complete, you’ll submit your billing form through our online register. An invoice will be emailed to you within 1–2 business days. We accept payment via ACH or check. 

Yes, you will submit your Fed-Ex label request through the online   register and the return shipping labels will be e-mailed to you   directly.